01
Enquiries
Capture enquiries in a structured way, qualify the need and hand them to the right person.
Turn “please call me” into an enquiry with context and a clear owner.
Capture / Qualification / HandoverENTCODE · DIGITAL WORKFLOWS FOR YOUR BUSINESS
Less manual work.
More enquiries
moving forward.
We build intuitive customer interfaces and automate the processes behind them — from the first enquiry to a booking, order or completed service.
For businesses still passing enquiries between inboxes, spreadsheets and disconnected tools.
entcode / flow
FROM FIRST CONTACT TO THE NEXT STEP
A clear path. On both sides.
- 01Capture the enquiryAn easy starting point for customers
- 02Understand the needThe right information from the start
- 03Assign responsibilityAn actionable task, not another email
- Plan the next stepBooking, quote or service
UIWORKFLOWTOOLS
Simple for your customers. Connected behind the scenes.
01 / WHAT WE CONNECT
A good first contact is just the start.
The interface makes it easy to get started. The process keeps things moving afterwards.
02
Customer service
Make bookings, status updates and reminders clear, so customers know what happens next.
Help customers find their next step without having to ask.
Booking / Status / Reminders03
Automation
Connect email, forms, CRM and internal tools into a workflow your team can follow.
Make information available where your team actually works with it.
Email / CRM / Internal tools02 / TRY IT YOURSELF
One enquiry. A whole team behind it.
Choose a familiar business and write as a customer. Watch AI understand the request, select a specialist and hand over the conversation.
Any industry. Built around your business.
These four scenarios are just examples. We design your solution around your industry, workflows and tools, taking your business requirements and preferences into account.
Demo with a real model. Text is sent to the AI provider OpenRouter. Do not enter personal, medical or confidential information. Agents make no bookings, send nothing and have no connection to real systems. On this site, conversation history stays in this tab only.
01 / AGENT TEAMWaiting for an enquiry
ROUTER / 01Intake agent
Understands → extracts context → selects a specialist
What the intake agent understood
NO SYSTEMS CONNECTED
02 / CUSTOMER CONVERSATION
Restaurant
Write as a customer — the team will understand the request and bring in the right specialist. You can use an example below.
Try an example
03 / WORKING TOGETHER
Understand the process. Then build the solution.
Understand
Where do enquiries arrive? Where is information missing? We look at your current process together.
Make it tangible
A practical prototype shows the interface, handovers and exceptions before implementation starts.
Build with purpose
We connect the tools you need and check the workflow together, including ways for your team to step in.
The task determines the technology.
Web interfaces, integrations and AI where useful: we choose tools to fit your process. AI can help categorise enquiries, for example; decisions and responsibilities remain traceable.
04 / EXISTING WORK
A look at the implementation.
Existing projects with different technical requirements. Explore the details on each project page.
THE NEXT STEP
Where does your process get stuck?
Tell us how customers reach you and what happens manually afterwards. That gives us a starting point for a useful first step.
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